Security
Your data security is our priority. Learn about our current security practices and our commitment to enterprise-grade protection.
Our Security Commitment
At Canvix, we take security seriously and are committed to protecting your data and email campaigns. We implement industry-standard security practices and are actively working toward enterprise-grade security compliance.
We continuously evaluate and improve our security posture to ensure your email marketing data remains secure and your campaigns are protected.
Current Security Practices
Data Encryption
- • SSL/TLS encryption for all data in transit
- • Encrypted storage for sensitive data at rest
- • Secure API communications
- • End-to-end encryption for email templates
Access Controls
- • Multi-factor authentication support
- • Role-based access permissions
- • Secure user session management
- • Regular access reviews and audits
Infrastructure Security
- • Cloud-hosted infrastructure with security controls
- • Regular security updates and patches
- • Network security and firewall protection
- • Backup and disaster recovery procedures
Data Protection
- • Regular automated backups
- • Data anonymization where applicable
- • Secure data deletion procedures
- • Privacy by design principles
Monitoring & Response
Continuous Monitoring
- • System activity monitoring and logging
- • Automated threat detection
- • Real-time security alerts
- • Performance and availability monitoring
Incident Response
- • Defined incident response procedures
- • 24/7 security monitoring capabilities
- • Rapid response to security events
- • Post-incident analysis and improvements
Third-Party Integrations
We carefully vet our third-party service providers and integrations to ensure they meet our security standards:
Cloud Providers
Enterprise-grade cloud infrastructure with built-in security controls and compliance features.
ESP Partners
Secure API connections to trusted email service providers with encrypted data transmission.
Security Tools
Industry-standard security tools for monitoring, logging, and threat detection.
Enterprise Security Journey
We are committed to achieving enterprise-grade security standards and are actively working toward industry certifications:
Security Framework Implementation
Implementing comprehensive security frameworks and best practices to support enterprise compliance requirements.
Compliance Readiness
Preparing for industry-standard compliance certifications including SOC 2 and ISO 27001 to meet enterprise security requirements.
Continuous Improvement
Regular security assessments, updates, and improvements to maintain the highest security standards as we grow.
Your Security Best Practices
While we secure our platform, here are recommendations to help you maintain security on your end:
Account Security
- Use strong, unique passwords
- Enable multi-factor authentication
- Regularly review account activity
- Keep login credentials confidential
Email Campaign Security
- Verify recipient list accuracy
- Use secure ESP integrations
- Monitor campaign performance
- Report suspicious activity
Security Contact & Reporting
Security Questions or Concerns?
If you have security questions, need to report a vulnerability, or want to discuss enterprise security requirements, contact our security team.
Vulnerability Reporting
We appreciate security researchers and users who help us improve our security. If you discover a potential security vulnerability:
- Email us immediately at security@canvix.com with details
- Provide steps to reproduce the issue if possible
- Allow us reasonable time to investigate and address the issue
- We'll acknowledge receipt and keep you updated on our progress